WHY OMG TOW CONNECT?
When you need emergency service from a quality towing company, there are a few things to think about. These questions are important when your valuable property and personal safety are on the line:
These questions and many others can help you to make an informed decision when needing emergency roadside assistance or towing services. The problem is, in that stressful situation, time is of the essence. You don’t want to be stranded or have your loved ones stranded for longer than is necessary.
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Is my towing company professional?
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Are they insured?
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Are they certified for safety?
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Are they trained to handle electronic vehicles?
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Will they tow my vehicle to their own tow yard or to a collision center that I choose?
HOW CAN OMG TOW CONNECT HELP?
While your vehicle itself, or your insurance company might provide towing and roadside assistance, it’s important to know the facts. These memberships or value added services might be convenient, but ultimately its the service provider ie. the towing company, that is going to be on scene, providing the service. Motor clubs and insurance companies invite companies to join up as contractors and go into what is called a rotation. This helps them to keep their trucks and employees busy with work, but pays them a very small amount for each job.
What this means to a stranded motorist is that the provider who will be on scene has generally been paid a flat, pre-negotiated fee, much less than they would charge a customer directly for the same service. Also, many times when it comes to roadside assistance, the dispatcher will try to find the least equipped provider who can handle the job.
For example, let’s say that you are stranded in a parking lot. You may have tried to jumpstart your battery and failed, or perhaps there is an issue with your key, or your starter, who knows? If you’ve tried everything you can think of and then decided to call the motor club that you belong to, chances are they will send an inexperienced roadside assistance vehicle and operator. They will do what they can to get you started, but if ultimately you still need a tow, you’ll now need to wait another hour or more for the tow truck to come out. The time wasted in this common scenario is lost forever.
While motor clubs provide you with peace of mind, the towing company who gets dispatched is being paid a pittance for each job. This means that you are likely to get an operator who is rushing to get done and on to the next job. OMG Tow Connect makes sure that you are hooked up with a professional towing company, with the right equipment, and a professional operator who can get you back on the road, or to the shop as quickly as possible.